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Importing subscribers to your database

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You can import subscribers using a number of file formats. Accepted file types include: 

  • xls 
  • csv 
  • txt  

By adding people to a subscriber list, you are asserting that you have permission to email them. If you're not sure, read more about what counts as permission to send. Importing subscribers without their permission may result in the immediate termination of your account. 

 

Import subscribers from a file 

 

Follow the steps below to import a file to a subscriber list in your account. If you don't already have a list, create one first. 

  1. Click on Lists & Subscribers
  2. Click on a list name to open the list details page
  3. Select the import or update button (top right-hand side of the screen)
  4. To import a file, either drag-and-drop it from your desktop or click the option to add a file
  5. Match the file columns with your subscribers list fields, as shown below:
    TouchBasePro Match Custom Data
  6. Click save and continue

If you need any further information or assistance please contact our support team at support@touchbasepro.com 


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